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Hitachi America, Ltd.


Customer Support

Service & Repair

    Service logo



    Projectors: lcdprojector@hal.hitachi.com

    Other products: customerservicece@hal.hitachi.com

    Monday – Friday 9:00am – 6:00pm, EST



    Hitachi’s Call Center is empowered to provide you with expedited SERVICE & SOLUTIONS!    Our primary goal is to ensure you have a smooth performance from any of our Hitachi Business Products.


    o   Out of the box missing accessories

    o   In warranty lamp replacement

    o   Hook up and operational assistance

    o   Wireless , networking and support of RS232 codes

    o   Coordinating a SERVICE SOLUTION for any service related issue


    All you need to do is call 800.HITACHI (800.448.2244) so we can QUALIFY and implement your SERVICE SOLUTION!


    In the event you need a SERVICE SOLUTION, we offer a variety of service programs to fit your unique business requirements.  From the TGIH (Thank Goodness It’s Hitachi) Loaner program, 72 Hour Repair Program, Service Repair Partnership and other service programs; we will expedite a SERVICE SOLUTION for you and get your Hitachi product back in full operation.

    We appreciate your support of Hitachi and look forward to ensuring you many years of quality Service and Support!!


    Thank you for choosing Hitachi!

    Hitachi Customer Service

    Service & Repair